Returns & Refund Policy

At StyleSense , we value your satisfaction and aim to make your shopping experience as enjoyable as possible. We understand that sometimes, despite the careful selection of our products, returns and refunds may be necessary. To provide clarity and transparency, we've outlined our Returns & Refund Policy below. 

Return Eligibility 

Products tagged as “Return/Refund Eligible” are eligible for returns.  

Return Timeframe 

You may initiate a return within 7 days of receiving your order. Please ensure the items are in their original condition, unworn, and with all original tags and packaging. 

Return Process 

• Log In: Sign in to your StyleSense account on our website or mobile app. 
• Access Order History: Navigate to your order history to identify the eligible item(s) you wish to return. 
• Initiate Return: Follow the prompts to initiate a return request, indicating the reason for the return. 
• Pack and Ship: Carefully pack the items you're returning, ensuring they are in their original condition with all tags and packaging. 
• Label and Ship: Print the provided return label and affix it to the package. You can drop it off at your nearest shipping location. 
• Inspection and Processing: Once we receive the returned items and inspect them, we will process your return. 

Refund Process 

We will initiate the refund process upon successful inspection of the returned items. Refunds, if any, will be issued to the original payment method used for the purchase. Please allow up to 10 business days for the refund to reflect in your account. The processing time may vary depending on your bank/financial institution. 

Non-Returnable Items 

Certain items are non-returnable, including: 

• Personalized or Customized Items: Any items that have been personalized or customized specifically for you. 
• Clearance or Final Sale Items: Items purchased from our clearance section or marked as final sale are non-returnable. 

Defective or Damaged Items 

If you receive an item that is defective or damaged, please contact our customer support team within 2 days of receipt. We will assist you in resolving the issue. 

Contact Us 

If you have questions or need assistance with the return process, please reach out to our customer support team via email at  support@stylesenselive.com   

At StyleSense , we are committed to providing you with quality women's wear, kids' wear, home furnishings, and home decor. We understand that situations may arise where a return is necessary, and our goal is to make this process as convenient and transparent as possible.  

Thank you for choosing StyleSense !